Privacy Policy

1. The data we collect

We collect different categories of data to provide and improve our services to you:

2. Legal basis for processing (GDPR)

We process your personal data on the following legal bases:

• Contract performance: Processing is necessary for the performance of the contract to which you are a party (account creation, participation in the parties, courier).
• Legitimate interests: We process certain data for our legitimate interests (platform security, fraud prevention, service improvement), provided these interests do not prevail over your rights.
• Consent: For certain treatments such as sending marketing newsletters, we rely on your explicit consent that you can withdraw at any time.
• Legal obligation: Certain treatments may be required to comply with our legal obligations.

3. How we use your data

Your personal data is used for the following purposes:

• Provide and manage our services: Create your account, display your profile, allow you to use messaging and register for parties.
• Ensure platform security: Moderate content, handle reports, manage warnings and verify user identity to prevent fraud.
• Improve and personalize your experience: Adapt content, develop new features and understand how you use the service.
• Communicate with you: Send you important notifications (e.g. registration confirmations, message notifications), and respond to your requests via our support. We will not send you marketing emails without your explicit consent.

4. With whom we share your data

We never sell your personal data. We only share it with the following third parties:

• Other site users: The information in your profile that you make public (pseudonym, avatar, biography, etc.) is visible to other users.
• Party organizers: When you sign up for a party, we share the necessary information (Name, First name, Pseudonyme, e-mail address, telephone number) with the event organizer.
• Our service providers: We use the services of Hostinger for hosting our infrastructure. Hostinger is contractually bound to protect your data.
• Brevo (Sendinblue): We share your e-mail and your country with Brevo, our e-mail service provider (SMTP). Brevo allows us to manage the sending of our transactional communications (registration confirmations, party notifications, etc.) and, with your consent, our newsletters. Brevo is ISO 27001 certified and complies with the GDPR. For more information on their privacy policy: www.brevo.com/legal/privacypolicy (new window).
• National Airsoft Federations Partners: We share some aggregated and anonymised statistics with the official national airsoft federations with which we have partnered, for the analysis and development of airsoft activities. These data do not allow users to be identified individually.
• Legal authorities: If we are required to do so by law or as part of legal proceedings.

5. International data transfers

Your personal data are mainly processed within the European Economic Area (EEA). However, some of our subcontractors may be located outside the EEA:

• Stripe (United States): For the processing of payments. Stripe is certified under the EU-US Data Privacy Framework and complies with the standard contract terms approved by the European Commission.

For any transfer to third countries, we ensure that appropriate safeguards are in place (standard contractual clauses, adequacy decisions, or other mechanisms in line with the GDPR).

6. Data retention period

We keep your personal data for as long as your account is active. If you delete your account, most of your data will be permanently deleted. Some data may be kept in anonymized form for statistical purposes, or if we have a legal obligation to keep it for longer. Identity verification documents are deleted as soon as the verification procedure has been completed.

7. Your rights to your data

In accordance with the RGPD, you have several rights to your personal data:

• Right of access and rectification (you can modify most of your information directly from your profile).
• Right to erasure ("right to be forgotten").
• Right to restrict processing.
• Right to data portability.
• Right to object to processing.

To exercise these rights, please contact us via our contact page or by email to contact@airsoft-companion.com.

Right of claim: If you consider that the processing of your personal data constitutes a violation of the GDPR, you have the right to lodge a complaint with a supervisory authority.

8. Specific rights for users outside the European Union

Although our company is based in Estonia (European Union) and we apply GDPR standards to all our users, some jurisdictions grant additional rights to their residents:

9. Data security

We implement appropriate technical and organizational security measures to protect your personal data against loss, misuse, unauthorized access, disclosure or alteration.

10. Protection of minors

The use of Airsoft Companion is reserved for the elderly of at least 14 years. We do not knowingly collect personal data from children under the age of 14. If we learn that a user is under the age of 14, we will take the necessary steps to delete his data and deactivate his account in accordance with our legal obligations.

For minor users (between 14 and the age of majority in their country of residence), registration on the platform is permitted. However, participation in parts of airsoft requires the support of a legal representative (parent or guardian). It is the responsibility of the organizers of parties to verify the age of the participants and to ensure compliance with this obligation.

11. Cookies

We use cookies for the proper functioning of our site. To find out more, see our Cookie Policy.

12. Legal information of the company

13. Intellectual property

The intellectual property provisions, including trademark rights, user content and procedures for reporting rights violations, are detailed in our General Terms of Use (Articles 5 and 8).

14. Changes to this policy

We may change this privacy policy from time to time. In the event of a major change, we will inform you by e-mail or via a notice on the site. We encourage you to visit this page regularly.